Attention NCAN members:
NCAN
has become aware that the IRS Data Retrieval Tool (DRT) is currently
not working. If you are assisting a student or family attempting
to complete a FAFSA and click to go the IRS website, you will receive
this message:
This service will be unavailable due to system maintenance. We apologize for any inconvenience. If more information is available, you can find it by selecting the service from the Tools page.
NCAN
recommends that until the system is available again, families bypass
this option and manually enter all the required financial
information in both the student and parent sections of the FAFSA. This
will allow the form to be completed and submitted.
At
this point, NCAN has not received any guidance regarding how the DRT
system outage will affect students in terms of being selected
for verification. We encourage our members that are still assisting
with FAFSA completion to relay a message to your families about bringing
all appropriate 2015 tax forms and information with them to their
appointment or workshop so that you may assist them
with completing the FAFSA.
NCAN
hopes that this issue will be resolved quickly, as state and
institutional deadlines are prevalent in the month of March. Thank
you for your support.
Unfortunately I did not keep a copy of my returns so I had to request a code or something which the IRS is mailing to me, then I'll have to request the tax records by mail. Which I'm sure will then be too late. This sucks.
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